About Us
About Us
Welcome to Awakenteastudio — a premium online store dedicated to tea culture and beautiful, functional teaware. We curate a wide range of tea sets and accessories inspired by the traditions of Chinese Gongfu tea and Japanese tea ceremony, so you can create a calm, mindful tea moment at home, at work, or on the go.
Our founder operates Zhiliaochasuguan (Cicada Tea Library), a physical tea house located in Shenzhen, Guangdong. This sanctuary for tea lovers serves as the soulful origin of our brand. Every product in our collection is meticulously handpicked from the tea house’s curated selection, ensuring they have been refined by the palates of local connoisseurs. We bring the authentic experience and high standards of our Shenzhen tea house directly to your home.
What We Offer
At Awakenteastudio, you’ll find thoughtfully selected teaware and tea accessories, including:
• Tea Sets: Chinese Tea Sets, Japanese Tea Sets, Gongfu Tea Sets, Yixing Tea Sets, Glass Tea Sets, Cast Iron Tea Sets, Vintage & Modern styles, Travel Sets, Tea-for-One Sets, and more
• Teapots: Chinese Teapots, Yixing Teapots, Japanese Teapots, Glass Teapots, Cast Iron Teapots, Electric Teapots
• Tea Cups: Chinese, Yixing, Gongfu, Japanese, Glass, Cast Iron, Stainless Steel cups
• Tea Accessories: Gaiwan, Cha He (Tea Holders), Fair Cups, Tea Caddies, Strainers, Warmers, Utensil Sets, Brushes, Tea Knives/Tongs/Needles, Stands, Tea Pets, Tea Trays
Our Promise
We’re committed to providing:
• Quality products and careful packaging for safe delivery
• Clear and transparent customer service
• Secure checkout and reliable order processing through our Shopify-powered store
Shipping & Returns
We aim to make shopping simple and worry-free:
• Orders are usually processed and shipped within 1–3 business days (business days exclude weekends and statutory holidays).
• Shipping times and fees vary by destination and service level. Please refer to our Shipping Policy for the latest details, including promotions such as free shipping thresholds.
• If you’re not satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order (eligibility requirements apply). Full details are available in our Refund Policy.
Customer Support
If you need help with an order, product questions, shipping updates, or returns, our team is here to help.
• Email (Order Support): support@awakenteastudio.com
• Phone: +1 517-300-4680
• Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT+8)
Company & Office Information
Company Information:
PureLiving LTD
3215 Cherry Plum Way, Castle Rock, Colorado., United States
Awaken Tea Studio is operated by PureLiving LTD (USA), with an office address in Castle Rock, Colorado. To ensure efficient fulfillment, most orders are shipped from our warehouse located in Hong Kong SAR, and delivered internationally via our logistics partners.
For any questions regarding orders, shipping, or returns, please reach out via our Contact page and we’ll respond during business hours.